Healthcare2024
Port Harcourt Medical Clinic
Modern patient portal with online appointment booking that reduced wait times by 60% and improved patient satisfaction scores significantly.
Project Details
Client:Port Harcourt Medical Clinic
Location:Port Harcourt, Nigeria
Type:Patient Portal & Appointment System
The Challenge
The clinic struggled with manual appointment booking, long patient wait times, and poor communication. Patients often waited hours without updates, leading to frustration and lost business to competitors with better systems.
Our Solution
We developed a comprehensive patient portal with online appointment booking, automated reminders, digital health records access, and real-time queue management. The system includes telemedicine capabilities and patient communication tools.
Measurable Results
Results That Speak for Themselves
60% reduction
Wait Times
From 2+ hours to under 45 minutes average
85% improvement
Patient Satisfaction
Based on patient feedback surveys
40% decrease
No-Shows
Through automated reminder system
3x more bookings
Appointment Efficiency
24/7 online booking vs phone-only
Key Features
Online appointment booking
Patient health records portal
Automated SMS reminders
Real-time queue management
Telemedicine video calls
Prescription management
Insurance verification
Patient feedback system
Technologies Used
ReactPatient ManagementAppointment SystemTelemedicineSMS IntegrationSecurity
Client Testimonial
"Our patients love the new system. Wait times dropped 60% and satisfaction scores are at an all-time high. We're now the most modern clinic in Port Harcourt."
D
Dr. Chioma O.
Chief Medical Officer
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